Visitor Data not being captured | Community

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Visitor Data not being captured

Forum|Forum|4 years ago
October 19, 2021
2 replies
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I'm running a sample website on localhost with tracking scripts linked from Adobe Launch. The chrome extension reports everything ok, but when I try and view the data, nothing is logged. What am I missing?

Analytics

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Best answer by AbuSh1

1. check cookie domain settings for visitor id service

var visitor = Visitor.getInstance("xxx@AdobeOrg", {

trackingServer: <trackingServer>, // same as s.trackingServer

trackingServerSecure: <trackingServerSecure>, // same as s.trackingServerSecure

marketingCloudServer: <marketingCloudServer>,

marketingCloudServerSecure:<marketingCloudServerSecure>,

cookieDomain: <Localhost>

});

2. if chrome debug extension showing all the data check the following

- Org ID

- Report suite ID

3. if you can see visit and unique visitor but no data

- check the processing rules

- check if you have enable the Analytics variables

Thanks

Abu

AbuSh1Accepted solution

Level 4

1. check cookie domain settings for visitor id service

var visitor = Visitor.getInstance("xxx@AdobeOrg", {

trackingServer: <trackingServer>, // same as s.trackingServer

trackingServerSecure: <trackingServerSecure>, // same as s.trackingServerSecure

marketingCloudServer: <marketingCloudServer>,

marketingCloudServerSecure:<marketingCloudServerSecure>,

cookieDomain: <Localhost>

});

2. if chrome debug extension showing all the data check the following

- Org ID

- Report suite ID

3. if you can see visit and unique visitor but no data

- check the processing rules

- check if you have enable the Analytics variables

Thanks

Abu

bobc76334831Author

Level 2

I have configured the Adobe Analytics extension to point to the report suite I want to use. I've also now modified my Hosts file on my local machine to simulate a domain. In the Adobe Experience Platform debugger in the Analytics section it shows my report suite info and modules correctly, however no network events are appearing when I click around on the site.

Level 4

Run the following command from console

> s.t();

and check the network call for new calls using 'b/ss' filter

Community Advisor

Community Advisor

When doing work on a local host you may need to explicitly define the domain for the given report suite you are trying to report into.

Unless you have a dev report suite setup to automatically capture all non predefined domains you work on.