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alv123456
Level 5
April 23, 2018
Solved

User Agent logic?

  • April 23, 2018
  • 1 reply
  • 1233 views

Hi, I have a couple of user agents that are not recognized as mobile devices:

Mozilla/5.0 (iphone; CPU iphone OS 10_3_3 like Mac OS X) Appleweb Kit/603.1.30 (KHTML, like Gecko) CrIOS/61.0.3163.73 Mobile/14G60 Safari/602.1

Mozilla/5.0 (iphone; CPU iphone OS 10_3_3 like Mac OS X) Appleweb Kit/603.1.30 (KHTML, like Gecko) CrIOS/61.0.3163.73 Mobile/14G60 Safari/602.1

These are listed as "Other" device types and operating system "Macintosh", whereas it is iPhone.

Can you check the rule engine?

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    Best answer by Gigazelle

    Customer Care has a process to request engineering update lookup tables. If you can create a ticket with them, we can get them updated in a subsequent maintenance release.

    1 reply

    Gigazelle
    Adobe Employee
    GigazelleAdobe EmployeeAccepted solution
    Adobe Employee
    April 30, 2018

    Customer Care has a process to request engineering update lookup tables. If you can create a ticket with them, we can get them updated in a subsequent maintenance release.

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