Undefined error message - Adobe Analytics | Adobe Higher Education
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Vainika
May 6, 2021
Risolto

Undefined error message - Adobe Analytics

  • May 6, 2021
  • 3 risposte
  • 1987 visualizzazioni

Hey,

 

Since last few days, I am getting an undefined error, whenever I am opening my Analytics workspace.  2e3cf5e0-7943-4507-af37-4505fbf8307c (Attaching a picture for reference).

Would love to know what I can do about it.

 

Questo argomento è stato chiuso alle risposte.
Migliore risposta di PratheepArunRaj
Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.

3 risposte

B
Benjamin_Hawkins
May 6, 2021

I'm having the same issue. 

I have administration rights, and can access the reports I already have open, but I am unable to log in via another browser, or computer, and cannot access any other resources in Adobe.

    H
    hjoshi
    Level 2
    May 8, 2021

    Hi Vainika,

     

    I've checked the error code : 2e3cf5e0-7943-4507-af37-4505fbf8307c internally, it \seems a bug with the service. 

     

    Please raise a support ticket with Adobe by mentioning the steps to replicate this behavior, and we'll be able to help you with this.

     

    Thanks,

     

    PratheepArunRaj
    Adobe Champion and Community Advisor
    PratheepArunRajAdobe Champion and Community AdvisorRisposta
    Adobe Champion and Community Advisor
    May 17, 2021
    Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.
    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
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