Unable to export or schedule a report in Workspace Feb. 1, 2024

Forum|Forum|2 years ago
February 1, 2024
1 reply
2862 views

We are currently unable to Export files or Schedule file export in Adobe Analytics Workspace.

For both, when clicking on "Share" in the menu, the dropdown doesn't let us select either options in the dropdown, nothing happens...

(Noting the Shared with anyone link, that was broken for the past 2 days, has been restored. Is it possible that fix broke the export features?)

Hoping this is a temporary glitch.

Thank you for looking into this!

Analytics

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Jennifer_Dungan

Community Advisor and Adobe Champion

It's entirely possible that the fix broke additional functionality...

That functionality is broken for me too.

I am going to log a ticket to client care, I would recommend that you do the same (that way you will get immediate updates on the status of the fix)

Jennifer_Dungan

Community Advisor and Adobe Champion

At least Project > Download CVS and Project > Download PDF (as a workaround) are still functional to get files, you just have to wait on the page for the file to be compiled so that you can download it directly from the page... but it still doesn't allow us to schedule it.

Jennifer_Dungan

Community Advisor and Adobe Champion

@dominiquep87063 the functionality is working again for me... maybe it was a temp issue? Try again on your side.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded