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vivek_gogineni
October 16, 2015
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Unable to create segment using segment builder

  • October 16, 2015
  • 2 replies
  • 801 views

Hi, I'm unable to create a segment using segment builder. What ever field I use, I get an error message saying "  ERROR An unknown error occurred in retrieving some or all of your data". Can some one help me out on this? Thanks in advance!

Regards,

Vivek

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Best answer by WhoaShekhar

Hi there,

Thanks for reaching out to Adobe Community. 

Are you getting this error on different user logins? Please try another browser and see if you are getting the same error.

Also please go through the below link and see if you are following the steps correctly:

https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_build.html

Thanks!

2 replies

WhoaShekhar
WhoaShekharAccepted solution
Level 10
October 16, 2015

Hi there,

Thanks for reaching out to Adobe Community. 

Are you getting this error on different user logins? Please try another browser and see if you are getting the same error.

Also please go through the below link and see if you are following the steps correctly:

https://marketing.adobe.com/resources/help/en_US/analytics/segment/seg_build.html

Thanks!

V
vivek_gogineniAuthor
October 16, 2015

Thanks for response Shekhar.

I've tried using different IDs and different browsers. Still the same result.

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