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tsherwi
Level 2
Jun 10, 2022 5:55 PM UTC
Solved

UI RENDER ERROR

Has anyone else been getting the UI Render Error after logging into AA? I've been experiencing this issue intermittently over the last several weeks but clearing all my browsing data and/or switching to Incognito Mode usually let me bypass this error message. Today, however, I am persistently getting this error and those actions are having no effect.  =(  

 

The UI Render Error is occurring in both the latest versions of Chrome and Edge.

 

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Pablo_Childe
Pablo_ChildeAccepted solution
Community Advisor
Jun 14, 2022 4:30 PM UTC

I tested with 4 different PCs. This error occurred on the PCs that ran Windows 11 but not on the PCs that ran Windows 10.


So its likely a bug in how windows 11 is rendering pages. 

 

try this see if it helps:

https://customer.precisely.com/s/article/How-to-Check-Your-Compatibility-Mode-Settings-in-IE-11-360047849073?language=en_US

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8 replies

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity Advisor
Community Advisor
Jun 10, 2022 7:29 PM UTC

Are you on any special VPN?

 

It may be time to clear browser cache and any related cookies.

 

GLTU

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tsherwiAuthor
Level 2
Jun 10, 2022 9:14 PM UTC

I am not on any VPN when this error occurs. Clearing cookies and browser cache doesn't do anything to fix this issue.

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aletra523
Level 2
Nov 30, 2023 5:35 PM UTC

Hello,

 

Were you able to find a solution to this error? I am seeing this error now and not finding any options.

 

The correct answer listed here was not helpful.

 

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