Timeout Error on "Send Beacon" Action in Page Rule | Community
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SaurabhPathakRa
Level 2
March 11, 2026
Question

Timeout Error on "Send Beacon" Action in Page Rule

  • March 11, 2026
  • 2 replies
  • 10 views

Body:
Hello everyone,

I’m encountering an issue with a Page Rule in Adobe Analytics. The rule is configured with:

  • Event: OneTrustGroupsUpdated
  • Action: Send Beacon

However, I consistently receive the following error:

 

Failed to execute "Send Beacon" for "Adobe : Page Rule" rule. A timeout occurred because the action took longer than 5 seconds to complete. Error: A timeout occurred because the action took longer than 5 seconds to complete.

 

Since the rule only has the event and the beacon action, I’m unsure why it’s timing out.

Has anyone else faced this issue, or do you know what could cause the beacon to exceed the 5-second limit? Any guidance on troubleshooting or optimizing this setup would be greatly appreciated.

Thanks in advance!

 

2 replies

kaush1889
kaush1889
Level 2
March 11, 2026

Seems like a race condition between OneTrust and AA. First thing I will check is the rule ordering and also enable debug to see if anything shows up:
_satellite.setDebug(true);

S
SaurabhPathakRaAuthor
Level 2
March 11, 2026

​@kaush1889 I tried that earlier. I also tried to reload my page after consent is granted. Still same error popped up 
 

 

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
March 11, 2026

Hi,

 

What does your event look like? Is it some custom code that starts running when the page loads and waits for something from OneTrust?

 

If the only action is “send beacon”, its unlikely the hold up is there, but you might need to find a cleaner way to listen for the OneTrust consent to be decided?

 

I assume this only fails on the first load, when you are waiting for the User to make a choice, and that after they have made their decision, subsequent pages are fine?

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