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shelley_elliott
shelley_elliott
Level 2
October 16, 2015
Solved

tagmanager 1.0 - unable to copy from dev to stage container

  • October 16, 2015
  • 5 replies
  • 1700 views

I have been unable to copy the tagmanager 1.0 dev revision to stage after deploying to dev and testing.  Am I doing something wrong?  I clicking the copy to stage link and then nothing changes.  

[img]2014-09-16_1657.png[/img]

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    Best answer by shelley_elliott

    I tied 3 different browsers and cleared cache and cookies between each.  I also opened a ticket with Client Care who informed me that Engineering would have to release a fix.  As a work around, I edited each container and updated the code in each environment instead of using the deploy option.  I hope this isn't going to cause an synch issue in the future.  But, at least I was able to get a code change deployed to the live container. 

    5 replies

    Gigazelle
    Adobe Employee
    GigazelleAdobe Employee
    Adobe Employee
    October 16, 2015

    Hi Shelley, I don't see anything out of the ordinary. Have you already tried clearing cache/cookies or trying another browser?

    Also note that version of Tag Manager is not going to be around indefinitely - I'd recommend starting to consider switching over to DTM when your organization has an opportunity to do so.

      Harsh_Kabra
      Harsh_Kabra
      Level 4
      October 16, 2015

      Hi Shelley,

      In addition to the last response, you might want to try the following:

      1. Use a completely diff browser

      2. Go to History and try deploying 

      3. Could a UI issue as I have experienced multiple UI issues, specially on the Adobe Tag Manager screen.

      Do like the post should you find useful by clicking on the Heart Icon and move this to Solved status for the benefit of other users of the forum.

      Hope this helps!

      Regards,

      Harsh Kabra |  Adobe Certified Expert: Digital Analytics® & SiteCatalyst Implementation & Reporting®

        Harsh_Kabra
        Harsh_Kabra
        Level 4
        October 16, 2015

        Hi Shelley,

        In addition to the last response, you might want to try the following:

        1. Use a completely diff browser

        2. Go to History and try deploying 

        3. Could a UI issue as I have experienced multiple UI issues, specially on the Adobe Tag Manager screen.

        Do like the post should you find useful by clicking on the Heart Icon and move this to Solved status for the benefit of other users of the forum.

        Hope this helps!

        Regards,

        Harsh Kabra |  Adobe Certified Expert: Digital Analytics® & SiteCatalyst Implementation & Reporting®

        shelley_elliott
        shelley_elliottAuthorAccepted solution
        Level 2
        October 16, 2015

        I tied 3 different browsers and cleared cache and cookies between each.  I also opened a ticket with Client Care who informed me that Engineering would have to release a fix.  As a work around, I edited each container and updated the code in each environment instead of using the deploy option.  I hope this isn't going to cause an synch issue in the future.  But, at least I was able to get a code change deployed to the live container. 

        Harsh_Kabra
        Harsh_Kabra
        Level 4
        October 16, 2015

        Hi Shelley,

        In addition to the last response, you might want to try the following:

        1. Use a completely diff browser

        2. Go to History and try deploying 

        3. Could a UI issue as I have experienced multiple UI issues, specially on the Adobe Tag Manager screen.

        Do like the post should you find useful by clicking on the Heart Icon and move this to Solved status for the benefit of other users of the forum.

        Hope this helps!

        Regards,

        Harsh Kabra |  Adobe Certified Expert: Digital Analytics® & SiteCatalyst Implementation & Reporting®

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