Sub domain tracking on Adobe | Community
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N
NK3
Level 2
November 13, 2020
Solved

Sub domain tracking on Adobe

  • November 13, 2020
  • 3 replies
  • 4874 views

I have a question related to domain and sub domain tracking in Adobe Analytics. I have a main domain names www.xyz.com and a sub-domain www.abc.xyz.com and I am trying to look at options for Adobe analytics (AA) implementation on the sub domain site. The main site already has AA implementation in place but the sub domain does no. There are two options in this situation, either to build new report suite for the sub domain or to build it within the existing domain. The end goal is that I should be able to build a customer journey across the sites. We are leaning towards creating a new report suite as the evars and props available for the main site are limited and we want to leave some buffer for the main site. However, the challenge with creating a new report suite is there will be two different journeys for the same visitor going to these different site. Are there any solutions where we can still track this visitor journey being on different report suites? Has anyone implemented anything similar? Thank you.

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    Best answer by yuhuisg

    There's a third option, which builds off your second option:

    Track both main and subdomains to the same report suite, then use a Virtual Report Suite to be able to report on the subdomain separately.

    Reference: https://experienceleague.adobe.com/docs/analytics/components/virtual-report-suites/vrs-workflow/vrs-workflow.html

    3 replies

    yuhuisg
    Community Advisor
    yuhuisgCommunity AdvisorAccepted solution
    Community Advisor
    November 14, 2020

    There's a third option, which builds off your second option:

    Track both main and subdomains to the same report suite, then use a Virtual Report Suite to be able to report on the subdomain separately.

    Reference: https://experienceleague.adobe.com/docs/analytics/components/virtual-report-suites/vrs-workflow/vrs-workflow.html

    N
    NK3Author
    Level 2
    November 16, 2020

    Thank you for your response. However, as I mentioned, I am leaning towards building a new report suite due to the limited evar availability. I may have found a possible solution to track visitors across sites using the CNAME implementation and following the steps mentioned in the article. https://www.digitalbalance.com.au/our-blog/how-to-measure-visitors-across-multiple-domains-in-sitecatalyst/ Do let me know your thoughts on this solution. Thank you.

    J
    Jayakrish
    Level 4
    November 18, 2020

    Please try to implementing the cross domain tracking on this scenario.

     

    https://experienceleague.adobe.com/docs/id-service/using/id-service-api/methods/appendvisitorid.html?lang=en#section-62d55f7f986542b0b9238e483d50d7b0

     

    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    February 3, 2021
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