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aleta38430
August 5, 2010
New

Streamline dashboard printing to avoid server timeouts

The printing logic in SiteCatalyst needs to be streamlined.  As it is written now, the entire dashboard is recalculated when a print request is generated (confirmed by TierII).  This might have made sense for pre-14.7 dashboards, but 14.7 and onward has been optimized for printing already.  There should be no need to regenerate a report to get it into print format.  Many time, for large dashboards, a time-out occurs and we are not able to get a print view.