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mattlukoff1
Level 3
Oct 16, 2015 2:26 AM UTC
Solved

Storing data from a form

Hello,

How would I code a form field in order to pass data back into site catalyst. Would those be as Evars/sProps or is there a better way?

Thanks,

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
Oct 16, 2015 2:26 AM UTC

Hi Matt,

 

I would use a prop and enable pathing on it. That will allow you to know for example on which field the customer stops the most.

here is how I do form tracking most of the Time (checkout process):

When a specific step (form) loads I send the name of the form in the s.propN

Then for each form I send a custom link tracking call and the name of the field.

When you run the Path for this prop report you will be able to figure out at which field they stopped or if you run the prop report you can see at which step the customer stops the moss.

Best regards.

 

Alexis Cazes

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mattlukoff1Author
Level 3
Oct 16, 2015 2:26 AM UTC

Thanks Alexis, that makes sense for optimizing the form but what about actually collecting and storing form input data in SC. That's what I was asking about. 

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
Oct 16, 2015 2:26 AM UTC

Hi Matt,

 

I would use a prop and enable pathing on it. That will allow you to know for example on which field the customer stops the most.

here is how I do form tracking most of the Time (checkout process):

When a specific step (form) loads I send the name of the form in the s.propN

Then for each form I send a custom link tracking call and the name of the field.

When you run the Path for this prop report you will be able to figure out at which field they stopped or if you run the prop report you can see at which step the customer stops the moss.

Best regards.

 

Alexis Cazes

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mattlukoff1Author
Level 3
Oct 16, 2015 2:26 AM UTC

  Thanks Eric, that's great advice these days. We actually took that into consideration and scaled back our tracking.

 

Eric Carpenter wrote...

mattlukoff wrote...

Hello,

How would I code a form field in order to pass data back into site catalyst. Would those be as Evars/sProps or is there a better way?

Thanks,

 

Just a heads up, if you're passing any PII you may want to double check with your legal team and make sure your privacy policy is updated.  I had the headache with dealing with my internal legal team when setting this up a few years ago.  

 

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ecarpe15
Level 3
Oct 16, 2015 2:26 AM UTC

mattlukoff wrote...

Hello,

How would I code a form field in order to pass data back into site catalyst. Would those be as Evars/sProps or is there a better way?

Thanks,

 

Just a heads up, if you're passing any PII you may want to double check with your legal team and make sure your privacy policy is updated.  I had the headache with dealing with my internal legal team when setting this up a few years ago.  

Translate
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