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October 16, 2015
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Site catalyst login issue

  • October 16, 2015
  • 1 reply
  • 1447 views

Hello,

I am working on integrating site catalyst with CQ, I am able to login successfully into sc.omniture.com and have user added to web services access api, but when trying to login through CQ I am getting exception when I checked the error log came across these exceptions. Can any one please help me out regarding this, thanks in advance.

POST /libs/cq/analytics/sitecatalyst/service.json HTTP/1.1] com.day.cq.analytics.sitecatalyst.impl.servlets.SitecatalystServlet Call to SiteCatalyst method 'Connect' failed com.day.cq.analytics.sitecatalyst.SitecatalystException: not authenticated

Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
    at java.net.Socket.connect(Socket.java:529)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:570)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:412)
    at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:123)
    at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:82)
    at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:127)
    at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
    at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
    at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
    at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
    at com.day.cq.analytics.sitecatalyst.impl.SitecatalystHttpClientImpl.execute(SitecatalystHttpClientImpl.java:182)
    at com.day.cq.analytics.sitecatalyst.impl.SitecatalystHttpClientImpl.execute(SitecatalystHttpClientImpl.java:162)
    at com.day.cq.analytics.sitecatalyst.impl.SitecatalystHttpClientImpl.execute(SitecatalystHttpClientImpl.java:155)

 

*ERROR* [10.1.40.158 [1394462593852] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.day.cq.wcm.core.impl.designer.DesignerImpl No design at /etc/designs/cloudservices/sitecatalyst. Using default.

ERROR* [10.1.40.158 [1394462592827] GET /etc/cloudservices/sitecatalyst/*****sitecatalyst.html HTTP/1.1] com.day.cq.wcm.core.impl.designer.DesignerImpl No design at /etc/designs/cloudservices/sitecatalyst. Using default.
10.03.2014 10:43:12.949 *WARN* [10.1.40.158 [1394462588484] GET /content/eNet/en/****-404.html HTTP/1.1] com.day.cq.wcm.msm.impl.LiveRelationshipManagerImpl StarResource given at /content/eNet/en/****-404/jcr:content/contentArea/*: no parent: no LiveCopy
10.03.2014 10:43:13.826 *WARN* [10.1.40.158 [1394462588484] GET /content/eNet/en/****-404.html HTTP/1.1] com.day.cq.wcm.msm.impl.LiveRelationshipManagerImpl StarResource given at /content/eNet/en/****-404/jcr:content/footerArea/*: no parent: no LiveCopy
10.03.2014 10:43:13.897 *ERROR* [10.1.40.158 [1394462593852] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.day.cq.wcm.core.impl.designer.DesignerImpl No design at /etc/designs/cloudservices/sitecatalyst. Using default.

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Best answer by jantzen_b

Sorry to hear you were having login issues. We've made numerous updates to the authentication for all Adobe products since this was posted. If you are still having issues, please contact Client Care.

1 reply

jantzen_b
Adobe Employee
jantzen_bAdobe EmployeeAccepted solution
Adobe Employee
April 4, 2020

Sorry to hear you were having login issues. We've made numerous updates to the authentication for all Adobe products since this was posted. If you are still having issues, please contact Client Care.