Single Page Visits is more than entries | Adobe Higher Education
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ильяд72498898
July 2, 2019
해결됨

Single Page Visits is more than entries

  • July 2, 2019
  • 3 답변들
  • 2087 조회

Hello. I have a trouble with bounce rate counting. I use following formula: single page visits / entries. But when I'd built report with splitting on tracking code I see such picture:

You can see that BR (bounce rate) is more than 100%. Single Page Visits is more than entries. Could you help me with this problem:

1) Why bounce rate is so strange? Maybe problem is in formula.

2) Why single page visits is more than entries? Is problem in splitting or in something else?

Thanks

이 주제는 답변이 닫혔습니다.
최고의 답변: David_Jerome

Hi, I believe that this is to do with tracking codes.

Do you still see this issue if you use day on the left hand side rather than tracking codes?

Whilst I can't comment on your exact logic, I would imagine that this has something to do with the tracking code not always being applied on entry page.

3 답변

David_Jerome
Level 6
July 2, 2019

Hi, I believe that this is to do with tracking codes.

Do you still see this issue if you use day on the left hand side rather than tracking codes?

Whilst I can't comment on your exact logic, I would imagine that this has something to do with the tracking code not always being applied on entry page.

ильяд72498898
July 2, 2019

David, hi

Yes, when I look at splitting by day instead tracking code, picture is different:

I think that problem in splitting by tracking code, maybe counting BR by this way doesn't work with tracking codes

David_Jerome
Level 6
July 2, 2019

Yes - I think you are correct.

The flaw was assuming that all tracking code was always applied on the entry - but clearly in a small number of cases this is not happening.

Thanks

Dave