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nokiaman
nokiaman
Jun 14, 2017 9:10 PM UTC
Solved

Sign into DTM

I have an Adobe Analytics account but not able to sign into Dynamic Tag Management from the Adobe Analytics global navigation on the top.

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isinhaAccepted solution
Adobe Employee
Jun 15, 2017 9:03 AM UTC

You can ask your Account Manager to write in to clientcare@adobe.com on your behalf with all the details and the support consultant will be glad to assist you.

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3 replies

TanmayMathur
Adobe Employee
TanmayMathurAdobe Employee
Adobe Employee
Jun 15, 2017 7:50 AM UTC

Hi Nihar,

Analytics account is not connected to DTM Account. A DTM admin would have to add you as a user in their DTM account and then you will receive your credentials.

I'd recommend contacting a DTM Admin in your company to get access.

-Tanmay

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nokiaman
nokiamanAuthor
Jun 15, 2017 8:30 AM UTC

Who is the DTM admin? I have full access to Adobe Analytics. Can someone please make me the admin? Our Account Manager from Adobe is djameson@adobe.com. Can you please tell him how to make me the admin?

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Adobe Employee
isinhaAdobe EmployeeAccepted solution
Adobe Employee
Jun 15, 2017 9:03 AM UTC

You can ask your Account Manager to write in to clientcare@adobe.com on your behalf with all the details and the support consultant will be glad to assist you.

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