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joew38481565
August 21, 2018
Solved

Setting Up A Traffic Alert

  • August 21, 2018
  • 13 replies
  • 3339 views

I've been trying to set up a basic traffic alert using the Alert Builder.   I want to check daily visits to see if they drop below a certain threshold,    I only want to look at Mon-Fri since the traffic normally drops to very low levels on the weekend.  I'm having difficulty getting the filter to work so that it ignores the weekend traffic.   Has anyone had issues with this?

Thanks !

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Best answer by Gigazelle

Since the segment is effectively setting weekend data to zero (weekend data is segmented out), it's firing the alert. There are two ways around this:

  • Create an alert using a calculated metric with an if/then statement. If weekday/weekend equals weekend, then use the manual number of 101; else use the visits metric. Weekend numbers would always avoid triggering the alert, since they would always report 101 (above your 100 threshold). This would not affect any reports; only this specific calculated metric which would only be used in context of alerts.
  • Another way to accomplish this would be to set 5 weekly alerts, one for each weekday.

Either one should work, it just depends on which would make sense to you and/or your organization.

13 replies

Pablo_Childe
Community Advisor
Community Advisor
August 21, 2018

Try specifying the day of week with your Trac segment not in Alerts segment maker.

joew38481565
August 22, 2018

I gave that a go and the weekend data is still triggering an alert (the preview states 8 times over the last 30 days).   Seems like there is no way to filter out the weekends from the alert trigger.  I'll continue trying some other things as time permits.   Seems like this should be a simple task...can't believe that this is not more intuitive.  Thanks for your input.

Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
August 29, 2018

Since the segment is effectively setting weekend data to zero (weekend data is segmented out), it's firing the alert. There are two ways around this:

  • Create an alert using a calculated metric with an if/then statement. If weekday/weekend equals weekend, then use the manual number of 101; else use the visits metric. Weekend numbers would always avoid triggering the alert, since they would always report 101 (above your 100 threshold). This would not affect any reports; only this specific calculated metric which would only be used in context of alerts.
  • Another way to accomplish this would be to set 5 weekly alerts, one for each weekday.

Either one should work, it just depends on which would make sense to you and/or your organization.