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BrendanLo1
BrendanLo1
Level 2
May 18, 2026

Segments Unavailable in Report Builder

  • May 18, 2026
  • 1 reply
  • 31 views

Is anyone else experiencing issues with updating Report Builder queries this morning? I keep get an error message saying that “Segments are currently available”

    1 reply

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    May 18, 2026

    I know this is 3 hours later, but I just checked.. my segments are working fine.

     

    First, are you in Legacy Report Builder or the New one?

    Are ALL segments having issues? Or just some specific segments?

    If specific segments, have they been updated recently?

      BrendanLo1
      BrendanLo1Author
      Level 2
      May 18, 2026

      Legacy version, some segments (but most), and no, most of these are approved/standardized

      Support has escalated the issue w/ Engineering as there appear to be API failures in the logs

      Jennifer_Dungan
      Community Advisor and Adobe Champion
      Jennifer_DunganCommunity Advisor and Adobe Champion
      Community Advisor and Adobe Champion
      May 18, 2026

      Ok, good luck!

       

      Also, I believe that Legacy Report Builder will be sunset next month… it’s possible someone may have accidentally shut something down early??

       

      Anyway, you should consider converting your reports before they stop working completely.

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