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Level 4
October 16, 2015
Solved

Segments not showing up after viewing dashboard or shortened link

  • October 16, 2015
  • 4 replies
  • 2052 views

Has anyone had any issue viewing segments after opening a shortened link report or clicking on a report in a dashboard? The segment menu just keeps loading and nothing shows up. It's odd because only some users are experiencing this issue. 

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Best answer by ankitsh

Hi Victor,

Can you point to some more details about this, this should not be an issue, I remember there was such issue but that was a long time back. but if you can provide some more details and submit a request to clientcare for the same, with following information:

Company Name:

Username:

Dashboard and steps to re-produce.

 

Regards,

Ankit Sharma

4 replies

ankitshAdobe EmployeeAccepted solution
Adobe Employee
October 16, 2015

Hi Victor,

Can you point to some more details about this, this should not be an issue, I remember there was such issue but that was a long time back. but if you can provide some more details and submit a request to clientcare for the same, with following information:

Company Name:

Username:

Dashboard and steps to re-produce.

 

Regards,

Ankit Sharma

jaspresi
Adobe Employee
Adobe Employee
October 16, 2015

Hi Victor,

Just wanted to follow up on this issue. Are you still experiencing this issue? If yes please specify the below details:

Company Name:

Username:

Dashboard name and steps to re-produce the issue.

 

Regards,

Jaspreet Singh

psvlinAuthor
Level 4
October 16, 2015

No. I'm not experiencing this issue anymore.

jaspresi
Adobe Employee
Adobe Employee
October 16, 2015

Victor,

Thank you for the confirmation. Glad the issue has been resolved now.

 

Regards,

Jaspreet Singh