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New Member
September 13, 2022
Question

Segmentation Challenge

  • September 13, 2022
  • 1 reply
  • 810 views

Hi Community,

 

I have a challenging segmentation requirement. I'm wanting to analyse user behaviour (hits) prior to a specific event. As an example, if a visitor has created an account, I only want to see their activity up to that point, filtering out any subsequent hits/visits.

 

I started down sequentials, but it doesn't seem like the right solution. Any thoughts or experience with a similar requirement?

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1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 13, 2022

While I don't currently have a similar requirement... this should be doable using the "Only Before Sequence" option... the problem here is that the contain must have at least 2 conditions separated by a "then" (which might remove one addition page from your segment.

 

In theory you could create a segment at the visitor level, add a "visit" level container, and create a sequence:

 

 

When you use "then", a new icon will appear that allows you to dictate additional filtering, such as only before sequence..

 

 

in theory, this should pull back all data for visitors that completed a "create account" flow, but only contain the pages and hits that occurred before they went to create account page and created their account.

New Member
September 13, 2022

Splendid! I'll give this a whirl, thanks Jennifer 🙂