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robertw54618073
Level 2
August 2, 2018
Solved

Segment not collecting data

Hello,

I am trying to track metrics from one of our company pages (partners.panduit.com). 

The Subdomain Visits dimension is showing data for various metrics as shown below in segment builder, however I am not seeing data being collected in Workspace.

Any thoughts on why I cannot see metrics in Workspace?

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    Hyder_Ziaee
    Hyder_ZiaeeAccepted solution
    Adobe Employee
    August 3, 2018

    Hi Robert,

    You may want to check your data first in the table without the segment. I checked, and the data drops to zero starting from July 21st.

    It looks like an implementation issue.

    View in thread

    3 replies

    PratheepArunRaj
    Adobe Champion, Community Advisor, UG Leader
    PratheepArunRajAdobe Champion, Community Advisor, UG Leader
    Adobe Champion, Community Advisor, UG Leader
    August 3, 2018

    Dear Robert,

    Make sure that you are not selecting any dimensions like Pages, URLs, Locales etc.

    Try to select only the metrics Page Views, Visits and Unique Visitors by month as dimension. On selecting, if you can see numbers, then the dimension you have selected didn't involve in the segmentation.

    Thank You

    Arun

    Translate
    Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
      Hyder_Ziaee
      Adobe Employee
      Hyder_ZiaeeAdobe EmployeeAccepted solution
      Adobe Employee
      August 3, 2018

      Hi Robert,

      You may want to check your data first in the table without the segment. I checked, and the data drops to zero starting from July 21st.

      It looks like an implementation issue.

      Translate
        robertw54618073Author
        Level 2
        August 3, 2018

        Thank you for the responses!  I believe I have a solution based on the information provided

        Translate
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