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H
H_L
Level 7
February 11, 2018
Solved

Segment exclude page refresh or URL no-changes

  • February 11, 2018
  • 14 replies
  • 4828 views

Good day everyone,

Is there anyway to create segment to: all traffic include (or exclude) visit same page URL when user enter site? To me it means exclude page refresh.

For example, user enter website on page A: URL http://www.website.com/a.html

Then I would like to create a segment include traffic to all other pages except page A (http://www.website.com/a.html) on next hit/pageview.

Visit 1: Enter/Landing on Page A > refresh page=======>Not include in segment

Visit 2: Enter/Landing on Page A > Click anchor (URL changes to: http://www.website.com/a.html#click)=======>Include in segment

Visit 3: Enter/Landing on Page A > Click on a JS button called another APP=======>include in segment

Visit 4: Enter/Landing on Page A > Page B (URL is changed)=======>Include in segment

Please help advise.

Thank you.

H

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    Best answer by Gigazelle

    With your current requirements, this segment definition you posted actually fits perfectly:

    Excluding Single Page Visits in the segment definition aren't needed since you're already excluding them with 'hit depth is greater than 1'.

    14 replies

    Show previous replies
    H
    H_LAuthor
    Level 7
    February 23, 2018

    Hello urs.boller,

    Thanks for your reply. But it seems to me your suggested definition means: the visit hit depth = 1 only.

    As I checked this document, the 1st page view is hit depth=1

    Hit Depth :

    Hit Depth

    The depth of the page in a Visit to which customers to your site browse. Let's say a customer views Page A, B and then C in a single visit. Pages A, B, and C have a hit depth of 1, 2, and 3, respectively.

    Following one segment will exclude all visits without click, without reload. So I think this will be better?

    Thanks.

    H

    Gigazelle
    Adobe Employee
    GigazelleAdobe Employee
    Adobe Employee
    February 23, 2018

    This should do the trick nicely:

    Source image file 10039 not available

    If you want to exclude entire visits where a reload happened, you can swap the container from 'hit' to 'visit'.

    H
    H_LAuthor
    Level 7
    February 24, 2018

    Hello Gigazelle,

    Thanks for your reply.

    What I want to exclude is the reload/bounce on the entry page/landing page only.

    Which means, in a visit, if user refresh page or exit once enter website, then will be excluded, but if user visited another page or clicked any other link, then refresh page, this is fine.

    E.g.:

    Exclude: Enter Page A > Exit

    Exclude: Enter Page A > refresh > Exit

    Not Exclude: Enter Page A > refresh > Page B > Exit

    Not Exclude: Enter Page A > Page B > Refresh > Exit

    Not Exclude: Enter Page A > Click a button > Exit

    So your suggestion works well in most situation, but since there are some buttons and links are not to "page" on our enter page, I'll add one more based on your and urs.boller's suggestion:

    Do you consider this makes sense?

    Thanks.

    H

    Gigazelle
    Adobe Employee
    GigazelleAdobe EmployeeAccepted solution
    Adobe Employee
    February 26, 2018

    With your current requirements, this segment definition you posted actually fits perfectly:

    Excluding Single Page Visits in the segment definition aren't needed since you're already excluding them with 'hit depth is greater than 1'.

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