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AndreasGreen
Level 2
October 9, 2019
Solved

Segment collecting data in Audience library

  • October 9, 2019
  • 1 reply
  • 1089 views

Hello.

Seven days ago I imported two segments from analytics to the audience library to be used in Target.

A week after the current size is still prompting Collecting data.

Can anyone explain what this precisely means?

Thanks!

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Best answer by igarciacufre

Hi Andrey, 

 

According to the article that you mentioned, it says that you should wait 3 days to appear the audience, but Andreas, mentioned that it happened more than 7 days.

 

I am experiencing a similar issue, where I exported an audience from Adobe Campain for more than 7 days, and I can see that there is population in the audience, but in the UI I can still see: "collecting data" 

 

Have you found the solution to this? 

 

Kind regards,

 

Ivan.- 

1 reply

Andrey_Osadchuk
Andrey_Osadchuk
Level 10
October 9, 2019

Hey Andreas,

Jantzen Belliston perfectly explained the "collecting data" status in this post >> Why is my historical audience showing as "collecting data"?

igarciacufre
igarciacufreAccepted solution
July 19, 2022

Hi Andrey, 

 

According to the article that you mentioned, it says that you should wait 3 days to appear the audience, but Andreas, mentioned that it happened more than 7 days.

 

I am experiencing a similar issue, where I exported an audience from Adobe Campain for more than 7 days, and I can see that there is population in the audience, but in the UI I can still see: "collecting data" 

 

Have you found the solution to this? 

 

Kind regards,

 

Ivan.- 

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