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stuti_jain
stuti_jain
Aug 24, 2016 2:23 AM UTC
Solved

Seeing call related data in Adobe Omniture

I have a table of data - which has Adobe visitor ID mapped to call center data (call time, call duration etc). How can I view this data in Adobe SiteCatalyst or Omniture?

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TanmayMathur
TanmayMathurAccepted solution
Adobe Employee
Aug 26, 2016 9:18 AM UTC

Hi Stuti,

Thanks for reaching out to the community. 

If you want to upload offline data into analytics you can make use of Data Sources. Here you would find all the information related to it - https://marketing.adobe.com/resources/help/en_US/sc/datasources/

You would need admin privileges to work on it. Let me know if this solves your query. Thanks!

Tanmay

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1 reply

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
Aug 26, 2016 9:18 AM UTC

Hi Stuti,

Thanks for reaching out to the community. 

If you want to upload offline data into analytics you can make use of Data Sources. Here you would find all the information related to it - https://marketing.adobe.com/resources/help/en_US/sc/datasources/

You would need admin privileges to work on it. Let me know if this solves your query. Thanks!

Tanmay

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