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Level 2
May 27, 2026
Question

Scheduled run fails in New Report Builder

  • May 27, 2026
  • 1 reply
  • 19 views

Hello, 

When I schedule a macro-enabled Excel file (.xlsm) in the New Report builder, it gets stuck in status “Refresh in Progress”.

The same file saved as .xlsx (without macros) run without problems. 

I suppose this must be a bug, since it’s not documented anywhere that .xlsm files are not supported (which would render the new Report Builder useless for our use case).

Any ideas?

Best

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 27, 2026

I had this issue happen this week… on a Report that has been running fine for months. I opened a ticket about it… but didn’t connect that this was the one report that was saved as .xlsm.. but that might be the factor.

 

I will add this detail to my ticket, but you should also log a ticket… this was never a problem until this week, and logically, macro-enabled shouldn’t have issues.

ktrsAuthor
Level 2
May 27, 2026

Cool, thanks for confirming. It would be great if you could give an update here in case you get a response to your ticket. I will do the same. Best

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 27, 2026

Absolutely! I also just sent this post to my support rep so they could see other users impacted.