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Smukherjee
Sep 22, 2020 4:42 PM UTC
Solved

Revenue getting associated to 'unspecified' bucket in Adobe

Hi, 

We have adobe analytics linked to our email channel. We are seeing 50% of our revenue be associated with 'unspecified' campaign instead of real campaigns. Has anyone faced this? 

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khurshid
khurshidAccepted solution
Adobe Employee
Sep 22, 2020 7:16 PM UTC

It will also help to validate if Campaign variable is being set every time. Also, if the visit is not breaking during the session.  

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12 replies

Adobe Employee
isinhaAdobe Employee
Adobe Employee
Sep 22, 2020 5:19 PM UTC

Could you please check the expiration of the Tracking Code variable in the report suite settings? Perhaps there are many Hits where revenue is fired in the product string along with a purchase event without any Tracking Code value (persisting).

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SmukherjeeAuthor
Sep 22, 2020 7:51 PM UTC
It is set to a week which is the default
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khurshid
Adobe Employee
khurshidAdobe EmployeeAccepted solution
Adobe Employee
Sep 22, 2020 7:16 PM UTC

It will also help to validate if Campaign variable is being set every time. Also, if the visit is not breaking during the session.  

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SmukherjeeAuthor
Sep 22, 2020 7:55 PM UTC
How do I check if campaign variable is being set every time? We suspect visit is breaking when the user moves from the website to the ecommerce site. Is there a way to fix that?
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jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
Dec 3, 2020 8:24 PM UTC
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?
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