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Level 3
Jun 10, 2026 6:51 PM UTC
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Reports should not expire

We need the ability when we set up automated scheduling of reports to have an expiration date of “NEVER”. Its very inconvenient to have reports from either analytics or the new adobe report builder to aways hit an expiration date that has to be kept up with. 

    4 replies

    Jennifer_Dungan
    Adobe Champion and Community Advisor
    Adobe Champion and Community Advisor
    Jun 10, 2026 10:08 PM UTC

    I agree… but I also understand where they are coming from… when I took over the full administration of our systems… I had hundreds of pages of scheduled reports (in the old report manager… back when never was an option).

     

    More than half of them were flagged with failures (since the recipients no longer worked for us, and their emails were disabled) and most of the other half were out-dated… it took me almost 3 months to dedicate time every day to go through every report, vet it to make sure the report was even valid, confirm valid reports were still needed, and clean up that mess.

     

    I would imagine it’s a big strain on the servers to have a bunch of reports that people forgot about trying to send forever (and many of them bouncing /.failing).

     

    But I do agree, 1 year is too short… and takes a lot of overhead to keep critical reports running…  Maybe a happy medium? Allow longer schedules, but IF the report fails, send an email to owner.. if it fails a few more times, send a reminder… if it fails too many time (TBD what that amount should be), archive the schedule… This way, we can have longer running reports, without creating a potential “infinite” cycle….

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    MandyGeorge
    Adobe Champion, Community Advisor, UG Leader
    Adobe Champion, Community Advisor, UG Leader
    Jun 11, 2026 12:37 PM UTC

    I second Jen’s comment.

    I agree, with the caveat that there should still be some limitation. I think one year is definitely too short. Maybe having a longer option (like 2 to 5 years) or if there is an option for “never expire” limiting the number of projects that a user/company can have set up that way (and potentially limiting it to admins that can set up never expire). 

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    Linda58Author
    Level 3
    Jun 11, 2026 12:52 PM UTC

    I can see that as being an issue if you have many people setting up scheduled reporting. Maybe have a dedicated calendar event to review automated schedules once a month. I have to look at our’s once a month anyway because the automated scheduling for fiscal calendars does not work at all! We are on a retail 4-5-4 calendar and Adobe WILL NOT fix the monthly to send by a 4-5-4 calendar. They only send by gregorian calendar, meaning 1st of the month through the end of the month. Its not that they can’t fix it, they WON’T fix it. Needs to be another thread. 

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    Jennifer_Dungan
    Adobe Champion and Community Advisor
    Adobe Champion and Community Advisor
    Jun 13, 2026 3:17 AM UTC

    Yes, it’s always better to build in your own review process… even a yearly review should be fine… 

     

    The problem is that not everyone is so on top of things, so I think Adobe had to take matters into their own hands… At least no matter the schedule, it’s at least a Year… when they first brought in the new schedules, daily reports expired after a month… YES 1 month… Lots of people complained about that, because that was just silly. 

     

    I saw your thread about the retail calendar, and I agree… I’ve already passed the info on.. so we’ll see.

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