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T
ThomasKo1
October 16, 2015
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ReportBuilder Issue

  • October 16, 2015
  • 11 replies
  • 5070 views

Is anyone having issues pulling a report from Reportbuilder to match SiteCatalyst Visitor Profile > GeoSegmentation > Cities?

I run the same report, for the same City, same date range, same reportsuite and in Reportbuilder there is no data being pulled in (yet SiteCatalyst is showing 2k visits).

Thanks,

Tom

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Best answer by HaiTechEric

Hi Tom,

When you file the ticket with Client Care, please post the incident number in this thread so I and other Adobe employees can keep an eye on it.

Thanks,

Eric

11 replies

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T
ThomasKo1Author
October 16, 2015

Eric,

This is logged as: BUG#MCWS-1851.

 

Here is the ClientCare Correspondence:

Hi Thomas,

It was a pleasure assisting you today.

As discussed, I investigated further on this issue and it does look to be a Bug hence I am submitting this to our Engineering Team for further investigation.

Also, this issue only occurs when using a Filter. If you do not select any specific city and get a list of Cities it works fine and the data is returned as expected. Hence, you can use this as an option meanwhile this Bug gets fixed.

 

I would share an update as soon as I have more information available regarding the same.

 

Best Regards,

Abhijeet Mishra

Adobe Marketing Cloud Customer Care

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