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adam_king2
Level 2
October 16, 2015
Solved

Report Builder will not install

  • October 16, 2015
  • 13 replies
  • 4365 views

Hi all,

we can no longer install report builder. Neither V5 or V4.7 of the 32-bit version install.

It appears to be failing to register Adobe.ReportBuilder.dll.

See extract of install log below -

Extract: Adobe.ReportBuilder.dll... 100%
"C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe" /codebase /nologo /tlb /s "C:\Program Files\Adobe\Report Builder\Adobe.ReportBuilder.dll"
RegAsm : error RA0000 : Could not load file or assembly 'Microsoft.Office.Interop.Excel, Version=12.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c' or one of its dependencies. The system cannot find the file specified.
Failed to register Adobe.ReportBuilder.dll
Extract: Adobe.ReportBuilder.Bridge.dll... 100%
"C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\RegAsm.exe" /codebase /nologo /tlb /s "C:\Program Files\Adobe\Report Builder\Adobe.ReportBuilder.Bridge.dll"
Output folder: C:\Program Files\Adobe\Report Builder
Created uninstaller: C:\Program Files\Adobe\Report Builder\uninstall.exe
Completed

 

Any ideas on what would be causing this? I thought it could be related to lack of permissions to install, but it appears Adobe.ReportBuilder.Bridge.dll registers correctly. Could it be Microsoft Office 2010 Primary Interop Assemblies need to be reinstalled?

 

Thanks,

Adam

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Best answer by Alexis_Cazes_

Hi Adam,

Can you please try to download the two dlls missing and install them. Let me know if it works. If it doesn't work please create an incident with ClientCare and let me know the incident number.

 

Best regards.

 

Alexis Cazes

13 replies

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Alexis_Cazes_
Alexis_Cazes_Accepted solution
Level 10
October 16, 2015

Hi Adam,

Can you please try to download the two dlls missing and install them. Let me know if it works. If it doesn't work please create an incident with ClientCare and let me know the incident number.

 

Best regards.

 

Alexis Cazes

devinderbanga
devinderbanga
Level 6
October 16, 2015

Hi

If everything doenst work than you need to create new profile on window.

This will fix up the issue .

Regards

Devinder

K
kadcock-1
Level 2
October 16, 2015

I think I'm having the same issue.  Was there ever a resolution to this?  I haven't tried manually installing the .dll files yet... wanted to exhaust other options before I did this.

Thanks,
kerri

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