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sebastianh47520
July 7, 2021
Solved

refund import

  • July 7, 2021
  • 3 replies
  • 1047 views

Hi,

I did a test upload (.txt, .fin) for refund import via data sources incl. date, transactionID and 1 evar, 3 events. But some connections seem not to work.

 

- I have one out of 3 test orders, that is not connected to any evar

- I have one test order with two units, however a breakdown by an merchandising evar, only shows a connection to one of the units

 

How can I fix this?

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Best answer by vidurb80577666

@sebastianh47520,

Please make sure the other evars you are using for breakdown are tied to the transaction ID for which you uploaded the data via Data sources.

You can pullout the data feed with columns like transactionid, post_transactionid, evar and post_evar(being used for breakdown) to check if they are tied with the transaction ID you uploaded or not.

 

https://experienceleague.adobe.com/docs/analytics/export/analytics-data-feed/data-feed-overview.html?lang=en

 

 

3 replies

A
amgup
Level 7
July 7, 2021

@sebastianh47520  Merchandising evars can not be uploaded via data sources. Only normal evars can be uploaded via data sources. 

Check the below document for merchandising evars and Data sources :-

https://experienceleague.adobe.com/docs/analytics/components/dimensions/evar-merchandising.html?lang=en

https://experienceleague.adobe.com/docs/analytics/import/data-sources/datasrc-faq.html?lang=en

S
sebastianh47520Author
July 7, 2021

I'm not uploading merchandising evars. I'm uploading date, transactionID, 1 new evar, 3 new events.

 

I expect after the upload to break down the new evar and events by existing evars and also existing merchandising evars.

For 1 out of 3 tests a break down by exisiting evar didnt work

The break down by an existing merchandising evar didnt work

V
Adobe Employee
vidurb80577666Adobe EmployeeAccepted solution
Adobe Employee
July 7, 2021

@sebastianh47520,

Please make sure the other evars you are using for breakdown are tied to the transaction ID for which you uploaded the data via Data sources.

You can pullout the data feed with columns like transactionid, post_transactionid, evar and post_evar(being used for breakdown) to check if they are tied with the transaction ID you uploaded or not.

 

https://experienceleague.adobe.com/docs/analytics/export/analytics-data-feed/data-feed-overview.html?lang=en

 

 

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