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carlosv82743484
Level 2
Nov 15, 2016 6:26 PM UTC
Solved

Referring domains report shows URLs coming from our own site

Our site is https://sorpresas.mastercard.com/ar . The report shows the main referral domain to be http://mastercard.com , but once I check the specific urls under that domain I see all come from different pages within our own http://sorpresas.mastercard.com/ar  site. How is it possible that the referral sites listed be coming in from our own site? 

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    andrew_r-GrfLbX
    andrew_r-GrfLbXAccepted solution
    Level 5
    Nov 15, 2016 7:48 PM UTC

    It sounds like the internal URLs for the report suite aren't set up correctly. If you're not an admin you'll need to get one of them to sort the issue and/or see 

    https://helpx.adobe.com/analytics/kb/linkinternalfilters-and-internal-url-filters.html

    https://marketing.adobe.com/resources/help/en_US/reference/internal_URL_filter_admin.html

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    2 replies

    andrew_r-GrfLbX
    andrew_r-GrfLbXAccepted solution
    Level 5
    Nov 15, 2016 7:48 PM UTC

    It sounds like the internal URLs for the report suite aren't set up correctly. If you're not an admin you'll need to get one of them to sort the issue and/or see 

    https://helpx.adobe.com/analytics/kb/linkinternalfilters-and-internal-url-filters.html

    https://marketing.adobe.com/resources/help/en_US/reference/internal_URL_filter_admin.html

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      carlosv82743484Author
      Level 2
      Nov 16, 2016 2:54 PM UTC

      Thank you arob87!! I'll be sure to check with our admin about their set up! Those links were quite helpfulyes

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