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March 18, 2024
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Receiving empty response in breakdown field for Mobile segment in report, api 1.4 version

  • March 18, 2024
  • 1 reply
  • 531 views

Sometimes i receive empty data in breakdown field in report, it only happens in Mobile segment, whereas in Computer segment i am receiving proper data. I am using api 1.4, is there any reason for it?

"segments": [
{
"id": "---",
"name": "Mobile"
}
],
"data": [
{
"name": "Wed. 13 Mar. 2024",
"year": 2024,
"month": 3,
"day": 13,
"breakdown": [],
"breakdownTotal": [
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0"
]
}
],
"totals": [
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0",
"0"
],
"version": "1.4.18.10"
},
"waitSeconds": 0,
"runSeconds": 0
}

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Best answer by Jennifer_Dungan

You might need client care to look into what is happening on the backend to drill down into this more... While I don't use the APIs much right now, I don't recall seeing anything like this before... 

1 reply

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
April 6, 2024

You might need client care to look into what is happening on the backend to drill down into this more... While I don't use the APIs much right now, I don't recall seeing anything like this before...