Raw Data Feed Number of Purchases does not match with the Numbers of Purchases displayed in Adobe Analytics Workspace. | Community
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O
omkarbh
Level 2
June 22, 2024
Solved

Raw Data Feed Number of Purchases does not match with the Numbers of Purchases displayed in Adobe Analytics Workspace.

  • June 22, 2024
  • 1 reply
  • 1926 views

Hi Experts. 

 

Recently I have introduced the concept of capturing Subscription ID, Transactions ID for the purchase event getting triggered on the e-commerce cart.

 

In Adobe Analytics Workspace I am able to see very less data compared to what I am seeing in my data feeds. There is a drastic difference of 80% approx.

 

Eg: Workspace shows only 22 Purchase event and the Raw data feed has around 125.

 

All these 125 transactions in the data feed are valid Transactions - they are present in our zoura tables 

 

To query the data feed In am using respective evars and purchase event present in event list mapped.

 

What can be the possible causes for this. I want to ensure we see the same things that I see in data feeds in my workspace as the workspace provides more edge on the advance viz part. 

 

@jennifer_dungan, @VaniBhemarasetty

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Best answer by Jennifer_Dungan

What are you using for your transaction ids? Keep in mind, Adobe's serialization only accepts 20 characters, if you are passing values like:

  • 12345678901234567890123
  • 12345678901234567890124
  • 12345678901234567890125

 

It may be taking the first 20 characters ("12345678901234567890") and treating them as the same, and therefore not including them in your data?

 

Note my idea posted about this limitation:

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-ideas/serialization-length-is-overdue-for-an-update-we-need-to-support/idi-p/620678

 

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
June 23, 2024

What are you using for your transaction ids? Keep in mind, Adobe's serialization only accepts 20 characters, if you are passing values like:

  • 12345678901234567890123
  • 12345678901234567890124
  • 12345678901234567890125

 

It may be taking the first 20 characters ("12345678901234567890") and treating them as the same, and therefore not including them in your data?

 

Note my idea posted about this limitation:

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-ideas/serialization-length-is-overdue-for-an-update-we-need-to-support/idi-p/620678

 

    O
    omkarbhAuthor
    Level 2
    June 23, 2024

    Hey @jennifer_dungan - Thank you! 

    Oh! I think this can be a very possible case , I am using evars to capture the transactionID and subID but also sending the subID via data element into Adobe PurchaseID via Adobe Data Collection - 
    Should I disable sending values to purchaseID in Adobe Data Collection? will this solve the issue 

    More Information : 
    What I see is  the values are populated in the eVar column but the postEvar Column is all empty 

    My eVar expires after a visit
    My Report Suite has no processing rules 
    On success purchase: the events triggered are purchase, event 23 


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