Skip to main content
AliMaleki
AliMaleki
Level 4
Nov 6, 2016 6:48 PM UTC
Solved

Products Report shows 0 Revenue

I'm trying to learn how to implement shopping cart tracking using Dynamic Dag Manager (Activation) and Adobe Analytics.

I created five Direct Call Rules to set the s.products variables with the following events (in the order shown): prodView, scOpen, scAdd, scCheckout and purchase.

The attached image shows the events being set and the value for s.products during each server call.

When I look at the Products report (attachment), everything looks fine except there is no Revenue.

I would appreciate any help on this.

Ali

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    AliMaleki
    AliMalekiAccepted solution
    Level 4
    Nov 7, 2016 2:39 PM UTC

    Thanks for the reply, Tanmay!

    I believe the problem is caused by including the $ symbol with the order total.

    I don't see it mentioned anywhere but when I remove it, the Revenue amount comes through.

    Thanks,

    Ali

    View in thread

    2 replies

    TanmayMathur
    Adobe Employee
    TanmayMathurAdobe Employee
    Adobe Employee
    Nov 7, 2016 9:49 AM UTC

    Hi Ali,

    Have you assigned the Revenue value in s.product initialization? You can refer to this document for common mistakes that could happen - https://marketing.adobe.com/resources/help/en_US/sc/implement/products_troubleshooting.html

    Let me know if that helps you.

    Tanmay

    Translate
      AliMaleki
      AliMalekiAuthorAccepted solution
      Level 4
      Nov 7, 2016 2:39 PM UTC

      Thanks for the reply, Tanmay!

      I believe the problem is caused by including the $ symbol with the order total.

      I don't see it mentioned anywhere but when I remove it, the Revenue amount comes through.

      Thanks,

      Ali

      Translate
        Terms & ConditionsAccessibility statement

        Loading footer...