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Problem implementing eVar80 and eVar81

Forum|Forum|4 years ago
April 1, 2021
5 replies
1671 views

Hi.

We are implementing eVar80 and eVar81 on our site. They look correct when viewing the source code, but they are not showing up in the Adobe Experience Cloud Debugger and they are not being captured in the report suite.

Any ideas what might be wrong?

Thanks in advance for any help that you can provide.

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Best answer by akt0m3r

Hi @s18, in case the variables are not showing up the Experience Cloud Debugger while testing from the webpage, most probably the variables are not set properly from the implementation side.

akt0m3r

Accepted solution

Adobe Employee

Hi @s18, in case the variables are not showing up the Experience Cloud Debugger while testing from the webpage, most probably the variables are not set properly from the implementation side.

yuhuisg

Community Advisor

@s18 Please provide more information about how you've implemented eVar80 and eVar81, so that we can better help you. E.g. if you can show the exact code that you're using.

A

amgup

Level 7

@s18 If you have implemented it via source code (not using Launch) and you are sending s.tl() [Custom link call] than you will have to implement s.linkTrackVars="eVar80,eVar81" and then you should be able to see them in server calls.

S

s18Author

Hi.

We got it working. Thank you. I appreciate your help.

jantzen_b

Adobe Employee

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