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Level 2
May 9, 2016 1:27 PM UTC
Solved

Pending DW reports

Is there any possible way to delete or cancel out future-dated pending data warehouse report?  I have a user how has entered 5 (mistake) reports that I see no way to remove.  I can find no help on this and Adobe customer support is impossible to reach.  I previously sent a note about this and received no solution.

 

Eric

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Gigazelle
GigazelleAccepted solution
Adobe Employee
May 20, 2016 5:11 PM UTC

Hi Eric, the Data Warehouse requests in question have been cancelled.

6 replies

TanmayMathur
Adobe Employee
Adobe Employee
May 10, 2016 5:38 AM UTC

Hi Eric,

Thanks for reaching out. 

It is possible to cancel and DW report if it has not started processing. Anyone who has DW access can go into the analytics menu Tools> Data Warehouse. Click on the Request Manager and check the status of the report. If it is scheduled you will see a cancel option on the side. 

If there is no cancel option, let me know the request ID of the DW report and I would try to get it cancelled from backend. Thanks!

Tanmay

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Level 2
May 10, 2016 12:38 PM UTC

Yes, these are future dated, so no option to cancel.  Please delete these.  Thanks.

26673116

27944654

26878992

26673119

26673116

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Level 2
May 18, 2016 6:30 PM UTC

I included the job numbers in the previous post.  Can you cancel them?

 

Thanks.

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TanmayMathur
Adobe Employee
Adobe Employee
May 19, 2016 8:12 AM UTC

Hi Eric,

Apologies for the delay I had run into some internal roadblocks. I will update you shortly on the status. Thanks for reaching out :)

Tanmay

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TanmayMathur
Adobe Employee
Adobe Employee
May 20, 2016 6:17 AM UTC

Hi Eric,

I have asked to get these requests cancelled. It should be done within a couple of business days. Appreciate your patience on this. Thanks!

Tanmay

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Gigazelle
Adobe Employee
GigazelleAdobe EmployeeAccepted solution
Adobe Employee
May 20, 2016 5:11 PM UTC

Hi Eric, the Data Warehouse requests in question have been cancelled.

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