Page Name (prop) when broken down with Page URL (prop) is showing URLs of other pages as well? | Community
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Level 2
October 11, 2024
Question

Page Name (prop) when broken down with Page URL (prop) is showing URLs of other pages as well?

  • October 11, 2024
  • 2 replies
  • 1413 views

I am collecting page names in prop1 and page URLs in prop2. In the analysis workspace, when I break down the page name dimension for any particular page it also shows me URLs of other pages.

 

I would have understood if this had been an eVar set to expire on a visit, but why is it happening with props? I checked on every page view server call correct/intended page name and page URLs are being sent.

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2 replies

bjoern__koth
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
October 11, 2024

HI @firefighteradi 

interesting one. Since props are only valid for one Hit and do not persist like eVars, how do you retrieve the values for prop1/2?

Through Data Elements? If so, what persistence have you set on them?

 

When you look at the individual URLs, do you see the correct prop1+2 combination?

What if you go to the next page? Still correct prop1+2?

 

Maybe some screenshots of your setup would help. You can also drop me a DM if you are allowed to shared the URLs (if they are on prod already)

Cheers from Switzerland!
Level 2
October 11, 2024

Storage duration is chosen as 'None' while defining data element. Could this be the cause of the issue? Shall I change it to 'page view'?

 

When I look at the individual URLs I see correct prop1+2 combination and on next pages as well.

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
October 11, 2024

"None" should be the best (it means that the values are grabbed on each use, as opposed to being remembered in the implementation).

 

How are you setting your "Page Name" in prop1? Are you pulling this from the page's Doc Title? Are you pulling it from a Data Layer? 

 

Is your site a traditional paged version, or is it a SPA (single page application)?

 

If an SPA, is it possible the tracking is happening before the "page" content is updated by your developers, so you are actually picking up previous page data (either the URL OR the Page Name)... since both of those are being updated with JavaScript?

 

Like @bjoern__koth if you are open to sharing more information directly, I would be happy to help as well. 

Amruthesh_AG
Community Advisor
Community Advisor
October 11, 2024

Hi @firefighteradi 

I just saw your attached screenshot you could validate on below scenarios to get it fixed.

1. Its looks like your data layer for page url might be sending referrer or previous page url.
Check the data layer value by accessing the site.

2. Can you confirm the page name My cart page is capture when user land to cart page or  is it a section in my account page?