Order registrated on Analytics days later than my internal system | Community
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marceloc6865813
February 3, 2020
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Order registrated on Analytics days later than my internal system

  • February 3, 2020
  • 1 reply
  • 822 views

I have my analytics piece from Adobe registrating some Orders days later than my internal system. 

 

Is that something that happened with someone here? Any idea on why that happens?

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Best answer by Andrey_Osadchuk

First, check whether the orders are captured in real-time or onboarded. If the latter, that is the cause.

Then check the time zones the internal system and the report suite operate in. If they do not match, that is the cause.

1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
February 14, 2020

First, check whether the orders are captured in real-time or onboarded. If the latter, that is the cause.

Then check the time zones the internal system and the report suite operate in. If they do not match, that is the cause.