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SM_AP1
Level 2
April 29, 2021
Solved

One AdobeID multiple browsers

Seeing an instance of one AdobeID with multiple browsers in a 2 hour period - device info is not available - coming from 2 cities - looking for possible explanations

 

Thx

Aseem

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yuhuisg
yuhuisgAccepted solution
Community Advisor
April 30, 2021

I've seen this as well, and the most common reasons are:

  1. Bots.
  2. There is no other common reason. 😉

If the browser remained the same but the users' country/city was changing, then the most common reasons would be:

  1. Legitimate users who are browsing with a VPN.
  2. Legitimate users whose ISPs rotate their IP addresses dynamically.
  3. Legitimate users on a mobile network who are on the move, so the IP address from their mobile network also changes.
  4. Bots.
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3 replies

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
April 30, 2021

I've seen this as well, and the most common reasons are:

  1. Bots.
  2. There is no other common reason. 😉

If the browser remained the same but the users' country/city was changing, then the most common reasons would be:

  1. Legitimate users who are browsing with a VPN.
  2. Legitimate users whose ISPs rotate their IP addresses dynamically.
  3. Legitimate users on a mobile network who are on the move, so the IP address from their mobile network also changes.
  4. Bots.
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    SM_AP1Author
    Level 2
    April 30, 2021
    Thx - I thought the same - but the question is how can different browsers have the same AdobeID
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