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Feb 19, 2021 12:02 PM UTC
Solved

No recorded visits for tracking code but has conversion values

Hi,

 

I am monitoring performance of our campaign IDs.

1. Visits to product page
2. Conversion (Orders, cart add, revenue, checkout)

I used tracking code as dimension.

 

I set up the visits metric with a HIT segment on top for the page I am monitoring.

 

HIT
URL (p39) contains [page link]

 

Then applied a VISITOR segment on top of the conversion metrics (Cart add, checkouts, order purchase, revenue).

 

VISITOR
HIT
URL (v39) contains [page link]
-AND-
Tracking Code exists

-THEN-
HIT
Product contains [model code]
-AND-
Order (purchase event) exists

 

Is it possible for a tracking code to have zero visits but there are orders recorded?

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yuhuisg
yuhuisgAccepted solution
Community Advisor
Feb 21, 2021 3:10 PM UTC
@cam_213 what is your Tracking Code variable's Expiration setting? Is it the default "Week" or something else? And what is the date range of the report that you're running?

2 replies

PratheepArunRaj
Adobe Champion, Community Advisor, UG Leader
Adobe Champion, Community Advisor, UG Leader
Feb 20, 2021 10:07 AM UTC

Dear Cam,

Are you working on the Virtual Report Suite? If yes, can you validate your Parent Suite for the same?

Most often, these gaps will occur on Virtual Report Suites due to the segmentation applied and constricted data.

Thank You, Arun. 

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Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics
yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
Feb 21, 2021 3:10 PM UTC
@cam_213 what is your Tracking Code variable's Expiration setting? Is it the default "Week" or something else? And what is the date range of the report that you're running?
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