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September 25, 2026
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Next or Previous panel – option to include repeat instances and visit entries

  • September 25, 2026
  • 1 reply
  • 13 views

 

Hi everyone,

We use the Next or Previous panel to analyse navigation, and we compared it with paths rebuilt from our raw data (page events ordered by timestamp within each visit). The results are very close, which makes this panel really valuable. But I think two options are missing to reflect real user behaviour:

  1. Include repeat instances. The panel uses the "Non-repeating instance" model, so consecutive views of the same page (e.g. a search results page reloaded after each date change) disappear. Flow already offers "Include repeat instances". Having the same setting here would make both views consistent.
  2. Show visit entries. When the page is the first of the visit, there is no previous page, and these occurrences are excluded. A "No previous page / Entry" row would let the previous pages add up to 100% of the page's occurrences.

Today we work around this with a manually edited segment, but it has to be rebuilt for every page and panel, which doesn't scale.

Would others find this useful too?

1 reply

Jennifer_Dungan
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
September 25, 2026

I upvoted this… I agree some more options would be nice… however you should be able to edit the segment after its been created to make some adjustments to do what you want (it’s just a little more effort)..

 

Also, that said, have you tried the new Journey Canvas? On a node, you can right click and “Show top nodes” (before or after) and then choose “immediately” or “eventually”, and you can display it in the Journey Canvas, or in a Freeform Table….

 

This provides some more options for digging into next/previous that you might find helpful.