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robmorrow
Level 2
March 30, 2010
New

New versus Returning Visitors Report

  • March 30, 2010
  • 3 replies
  • 2258 views

I recommend that Omniture enhance SiteCatalyst to include a New versus Returning Visitors Report. 

3 replies

nic_cm
Level 4
March 31, 2010

Hm, based on what Unique Visitor metric?

If we want conversion events in that report, it would be the "Visitors" metric :-/

 

Cookie lifetime?

richardthurman
Level 2
April 8, 2010

A new unique visitor (cookie) is only new one time.  The sense of "newness" should not be configurable.

 

If it's a new/repeat visitor report, the report should look at the cookie lifetime. 

 

Other milestones, like someone coming back in the last 60 days, are related to loyalty and engagement, not newness.

carolyn23
Level 3
April 11, 2012

I absolutely agree.  See my ticket 120410-000127.  We want to be able to look at monthly unique visitors & say how many were cookies seen for the first time this month vs. a repeat from past months.  And then do the same on daily, weekly, etc.  Any time frame.  This should be a standard site catalyst report.  We want to understand what % of VISITORS are brand NEW for each time frame.