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MichaelJo13
Level 4
June 3, 2025
Question

Need Clarification on Diagnose data discrepancies in CJA Example.

  • June 3, 2025
  • 2 replies
  • 585 views

I was reading the documentation on Diagnose Data Discrepancies in CJA. Here is the URL (Customer Journey Analytics FAQ | Adobe Customer Journey Analytics) and screenshot below.

 

 

What is confusing me is how the example is worded. If someone deleted the data set from AEP, then the data set should be deleted from CJA. Deleting a dataset in Adobe Experience Platform data lake stops data flow from that dataset to any Customer Journey Analytics Connections that include that dataset. Any data from that dataset is automatically deleted from the associated Customer Journey Analytics connections. What am I missing? Shouldn't CJA only have the single data set?

 

Thanks!

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2 replies

KumarRishii
KumarRishii
Level 5
July 1, 2025

Yes, You're correct that CJA should no longer contain data from the deleted dataset. But what Adobe means is:

  • The dataset's data is removed from the CJA connection,
  • But the connection itself isn't deleted, and
  • If there were other datasets in that connection, they'd still remain.

    @michaeljo13  I hope its helps clarify your queries.

    kautuk_sahni
    Community Manager
    kautuk_sahniCommunity Manager
    Community Manager
    July 2, 2025

    @michaeljo13 Just checking in — were you able to resolve your issue?
    We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

    Kautuk Sahni
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