Manage Supported Users Status via Admin Console | Community
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kwame56478
Level 2
July 5, 2010
New

Manage Supported Users Status via Admin Console

  • July 5, 2010
  • 0 replies
  • 799 views

Would be useful if admin users could enable supported user status via the Admin Console.

 

Currently have 2 supported users for 300 log-ins and would be useful if you could designate supported users status via the console - in a similar manner in which you can manger user groups or admin rights - that way if both supported users are away another user can be given supported user status in order to log issues etc.

 

Current work-around includes users sharing email login credentials or using multiple in-boxes both of which cause an issue for our data security team or the IT support teams respectively.