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alev1
alev1
Level 4
May 3, 2016
Solved

Maintenance works affect reporting?

  • May 3, 2016
  • 1 reply
  • 943 views

Hi,

in the morning hours of Apr 26 (6am-9am CET) there were some maintenance works according to status.adobe.com. During that time all my alerts were triggered with null (0) values, even though the reports state otherwise. It's very likely that this was caused somehow by maintenance works. 

These false alarms make people jumpy, is there any way to prevent this or could maintenance works for Reports & Analytics be announced to the users?

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Best answer by TanmayMathur

Hi, 

Apologies for the inconvenience caused due to the maintenance. Thanks for reporting this to us, we will look into how alerts are affected. We are trying to make maintenance notifications more direct and consistent. Thanks for the feedback!

Tanmay

1 reply

TanmayMathur
Adobe Employee
TanmayMathurAdobe EmployeeAccepted solution
Adobe Employee
May 4, 2016

Hi, 

Apologies for the inconvenience caused due to the maintenance. Thanks for reporting this to us, we will look into how alerts are affected. We are trying to make maintenance notifications more direct and consistent. Thanks for the feedback!

Tanmay

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