Launch rule on a button firing but no data in Analytics | Community
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morgant29080047
Level 2
March 9, 2022
Solved

Launch rule on a button firing but no data in Analytics

  • March 9, 2022
  • 3 replies
  • 1779 views

I have a rule set up on a button to capture some data and then send the beacon as a custom link, don't treat as page view. I do this all the time. I'm seeing the button fire in the console and in the Adobe Debugger but nothing is showing up in Analytics. I have our normal evars/props on it, as well as an event. I've also messed with the navigational timeout in the Launch rule, to no avail. I've never seen anything like this yet. It's clearly firing but not capturing. Since the button leads to another page, all I can think of is the timeout but that's not having an effect. Any ideas?

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Best answer by yuhuisg

Try setting s.useBeacon. https://experienceleague.adobe.com/docs/analytics/implementation/vars/config-vars/usebeacon.html?lang=en This normally helps when tracking such navigational link clicks.

3 replies

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity Advisor
Community Advisor
March 9, 2022

Is the destination page of the button click by chance a different domain? Does destination page also have adobe Analytics?

M
morgant29080047Author
Level 2
March 9, 2022

It is on the same domain and has AA on it.

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity Advisor
Community Advisor
March 10, 2022

Can you see in a browser Networks tab the adobe beacon?

 

/b/ss/ if you filter then look at parameters do you see the correct rsid? Is custom link defined as a pev2 value in beacon output?

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
March 10, 2022

Try setting s.useBeacon. https://experienceleague.adobe.com/docs/analytics/implementation/vars/config-vars/usebeacon.html?lang=en This normally helps when tracking such navigational link clicks.

L
Adobe Employee
loveesh851Adobe Employee
Adobe Employee
March 12, 2022

Hi @morgant29080047 

Can you please confirm if the rule is showing as fired in the console however there is no analytics beacon. If this this the case then check if you are setting up the eVar and props using the cutom code and then you would need s.linkTrackVars to fire the variables in the beacon.
If this is not the case then can you please share the link of the site and the button text present on the page. Also a screeshot of the launch rule will help as well.

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