Latency Alerts

Forum|Forum|15 years ago
March 18, 2010
9 replies
8733 views

Please let customers know if there is significant latency to our reporting suites. Anything over a certain threshold, 3 hours maybe?

Analytics

emeeba

I'd even be happy with a larger threshold, like anything over 12 hours.

rcalentinedell

Level 2

I think an alert would be a great start, I would like to have the latency for each report suite exposed somewhere in the interface or on customers.omniture.com, no matter how latent the report suite is.

cjohannessen

Level 2

An alert notification would be great !

coreymac2

Level 2

How about allowing the latency to be stored and visible over time in a graph so we can see potential problems starting before they happen. Break the data up by report suite as well as have an overall (average) health for a company. Let us see moving averages or set alerts against moving averages.

Promote....

benjamingaines2

Adobe Employee

We are working on something that should address this need.

jrabin1Author

Level 2

That is great news! Thank you.

--Joel

dleeskm

Level 2

Response on 3/15/2013 was that this was being worked on... any progress or update? I think it's seriously ridiculous that as a customer we have to contact Adobe support to notify them that our system is latent before it becomes a priority. For a system/product that tracks metrics its seems ironic that there isn't any built in monitoring for latency.

Now that I look carefully at the dates on this post, it was started on 3/18/2010. We're now approaching 4 years... let's go Adobe.

paulafsilva

Level 2

GREAT that this is in progress and let's definitely not restrict this to large time spans. amazes me numbers would be reported on for several hours in the past... then checking x time later... finding these counts have been refreshed. an alert for latency via email and/or hopefully right on the report would be more than useful