Is anyone else experiencing "Not Specified" issue in Operating system. Also OS and mobile IDs =0 | Community
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March 12, 2025
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Is anyone else experiencing "Not Specified" issue in Operating system. Also OS and mobile IDs =0

  • March 12, 2025
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It appears someone already posted this, but there are no details and no responses. 104 people are watching the question though.

https://experienceleaguecommunities.adobe.com/t5/custom/page/page-id/GlobalSearch#q=Operating%20system&sort=relevancy&f:@el_contenttype=[Community]&f:el_product=[Analytics]

 

We're observing intermittent issues in February 2025 where OS and Mobile_ID are 0 in the hit data. It seems to coincide with our governance team reporting anomalies in the lookup files that come from Device Atlas, but I haven't been able to prove that as the root cause.

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