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hari_prasad_thu
Level 2
May 21, 2016
Solved

If it is different browsers with same machine - single visit or multiple visits?

  • May 21, 2016
  • 4 replies
  • 1283 views

If a visitor removes the cache/cookies( Ex: Chrome) and opens new browser (Ex: Firefox), does it calculate as a separate visitor or same visitor?

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    Best answer by TanmayMathur

    Hi Hari,

    If a person visits a site from a laptop and the same site from a mobile he will be counted as two different visitors and two different visits as well. I hope this clarifies your doubt. Thanks!

    Tanmay

    4 replies

    TanmayMathur
    Adobe Employee
    TanmayMathurAdobe Employee
    Adobe Employee
    May 23, 2016

    Hi, 

    Visits from multiple browsers on the same machine by the same person are credited as two separate visits.

      H
      hari_prasad_thuAuthor
      Level 2
      May 23, 2016

      Hi Tanmay,

      Thank you for the clarification but what about the different devices like mobile and laptop with the same IP address?

      TanmayMathur
      Adobe Employee
      TanmayMathurAdobe EmployeeAccepted solution
      Adobe Employee
      May 23, 2016

      Hi Hari,

      If a person visits a site from a laptop and the same site from a mobile he will be counted as two different visitors and two different visits as well. I hope this clarifies your doubt. Thanks!

      Tanmay

        H
        hari_prasad_thuAuthor
        Level 2
        May 23, 2016

        Hi Tanmay,

        Thank you for your answers.

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