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oceb
New Member
Nov 6, 2023 8:15 PM UTC
Question

I have been getting "Unable to retrieve company mappings" since today

Hey there, 

I have been getting this message since today, the report was running fine until today. API 1.4

Has anything changed?

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6 replies

Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
Nov 6, 2023 10:53 PM UTC

There seems to be some ongoing issues on Adobe, maybe that's causing issues with the API?

https://status.adobe.com/

 

Maybe try again once the issue is over... if you are still having issues, I haven't heard of any new version deprecations, so you may have to contact Client Care to see if they can get error codes for the issue?

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FarazHusain
Adobe Employee
FarazHusainAdobe Employee
Adobe Employee
Nov 8, 2023 9:53 AM UTC

A bug has been logged at our end. @oceb Can you please log a ticket as well and share the logs?

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