I cannot see the referreal domain from another website. How can i fix it? | Community
Skip to main content
Luca_Lattarini
Level 9
August 31, 2023
Solved

I cannot see the referreal domain from another website. How can i fix it?

  • August 31, 2023
  • 1 reply
  • 648 views

Hello guys,

 

I am checking why i am not able to track users who come from a external website. What shall i check? Processing Rules?

Thnaks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Jennifer_Dungan

If it's one specific website, the issue may be that the website coded their links with a "noreferrer" directive, which means there is nothing you can do (except ask them to remove that on their side).

 

Referrers is collected from the headers of an Internet Request, if a site uses "noreferrer" directive it will not send the data, meaning you cannot get anything.

 

If everything is missing, then it's likely a config issue in your implementation. 

1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
August 31, 2023

Is the problem with one specific website? Or you have no referral data at all?

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
August 31, 2023

If it's one specific website, the issue may be that the website coded their links with a "noreferrer" directive, which means there is nothing you can do (except ask them to remove that on their side).

 

Referrers is collected from the headers of an Internet Request, if a site uses "noreferrer" directive it will not send the data, meaning you cannot get anything.

 

If everything is missing, then it's likely a config issue in your implementation.