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rmadrigal
Jan 27, 2025 12:15 AM UTC
Solved

I can see the projects, but I can't access the view.

Good afternoon,

 

I have been shared some projects, when I enter the “Projects” section I can indeed see the list of projects. However, when I try to access the projects I get the following message: “You do not have access to the report suite this project was saved in. Please select another report suite.”

 

What is the reason for this error?

 

Thanks!

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Harveer_SinghGi1
Harveer_SinghGi1Accepted solution
Adobe Champion, Community Advisor, UG Leader
Jan 27, 2025 5:21 AM UTC

Hi @rmadrigal ,

As the error message states, you don't seem to have access to the report suite(s) used in the project. You are able to see the project as it was shared with you but to run the project you need to have access to the report suite(s) and components (dimensions, metrics, segments, calculated metrics, date ranges etc.) used in the project.

I'll suggest you to reach out to your Admin to provide you needed report suite(s) access through Adobe Admin Console by adding you to an Adobe Analytics Product Profile that has the relevant report suite(s) added under permissions.

Cheers!

 

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4 replies

Harveer_SinghGi1
Adobe Champion, Community Advisor, UG Leader
Harveer_SinghGi1Adobe Champion, Community Advisor, UG LeaderAccepted solution
Adobe Champion, Community Advisor, UG Leader
Jan 27, 2025 5:21 AM UTC

Hi @rmadrigal ,

As the error message states, you don't seem to have access to the report suite(s) used in the project. You are able to see the project as it was shared with you but to run the project you need to have access to the report suite(s) and components (dimensions, metrics, segments, calculated metrics, date ranges etc.) used in the project.

I'll suggest you to reach out to your Admin to provide you needed report suite(s) access through Adobe Admin Console by adding you to an Adobe Analytics Product Profile that has the relevant report suite(s) added under permissions.

Cheers!

 

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    Amruthesh_AG
    Community Advisor
    Amruthesh_AGCommunity Advisor
    Community Advisor
    Jan 27, 2025 11:16 AM UTC

    @rmadrigalYou can check with your Adobe analytics admin who is managing report suite access.

    When Admin grant access to report suite then you will be able to access the Projects. Attached screenshot for more info.

     

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      Jennifer_Dungan
      Adobe Champion and Community Advisor
      Jennifer_DunganAdobe Champion and Community Advisor
      Adobe Champion and Community Advisor
      Jan 28, 2025 3:26 AM UTC

      As both @amruthesh_ag and @harveer_singhgi1 said, "project" level shares are different than the Report Suite permissions on your account.

       

      I can understand how this can be confusing, especially if your system needs a lot of control around who has access to what...  However, since anyone can share their report with anyone else, allowing people to view data from a report (or dimensions or metrics) that is not explicitly in their permission set would be a security vulnerability (bypassing what the admin has allowed). If that report is something that you should have access to, there should be no problem for your admin to add those permissions for you.

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        PoornimaThakur5
        Adobe Champion
        PoornimaThakur5Adobe Champion
        Adobe Champion
        Feb 5, 2025 1:11 AM UTC

        Hello @rmadrigal,

        This error has likely occurred occurs because the shared projects are tied to a report suite that you do not have access to. Additionally, If the project is built on a Virtual Report Suite, you might only have access to the main report suite, but not the VRS itself. If I were you I would make sure I have these things checked first.

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